to Get Personal
By Charles DeBettignies, Ph.D.
you ever been frustrated by the lack of urgency in your company
to achieve goals? There doesn't seem to be passion and commitment
to make them happen. The goals just seem to lay there. Like achieving
them is optional.
It's not as though achieving the goals really
is optional. All kinds of bad things happen if we don't hit
them: profits suffer, competitors get ahead of us, people want
raises, but the company can't afford them
How do we get people on fire about the goals we need to achieve?
We have to make to goals personal. Once a
goal is personal, you'll
do something about it. Once it's personal you own it. If
you don't own it, it doesn't matter to you.
To get 100% buy in, people
also need to know the "reason
why." Why are these goals so important? How do they fit into
the big picture?
In Gainsharing meetings, we talk both about the overall system
performance goals for the week, and the breakdown of what has to
happen where for this plan to come together.
Both elements are essential. People need to see the overall plan,
but also they need to know specifically what they need to do to
be doing their part to achieve the goal.
Pull Their Weight
It's also essential that they see that
if they don't
do their part, it will be noticed. They can't just "coast" and
blend in. If they don't "pull their weight" others
Now their performance is personal.
It's theirs. If they
don't do their part, everyone will know.
They will also know that their "coasting" cost
their co-workers money by reducing the Gainsharing shared by
Psychologists know that people will go to extreme lengths to protect
their self-esteem. Also, in terms of peer pressure, the fear of
what others might say can be even more influential that what others
How to Make It Happen
To get the passionate attention and follow through on goals that
we want, we need to:
(1) Lay out the big picture, overall system goals
(2) Break these big goals into specific, measurable goals, to answer
the question "What do I need to do to be doing my part
to achieve the overall goal?"
(3) Make it clear how the smaller goals fit into the bigger goal
to answer the question "Why is my part in this process so
(4) Have visible accountability for hitting the big picture and
When you do these things,
as the Gainsharing process does, you make the goals "personal."
achievement takes on much more meaning, in a teamwork sense.
People can see that others are counting on them to hit their
goals. The interdependence is clear.
To learn more about Gainsharing, see our free videos at http://www.fixit.gainsharing.com or
You can also learn more at our main website http://www.gainsharing.com